Job Position

Inside Sales Representative

Inside sales representatives (sometimes referred to as customer service representatives or CSRs) work with growers and engineering/consulting firms to select products, place orders and resolve problems. Inside representatives primarily work with call-in customers. They also support outside sales representatives to grow existing customer accounts, develop new customers, meet or exceed monthly sales quotas, and improve customer service.

Responsibilities

• Assist telephone customers with questions about products, applications and pricing, including generating project estimates and proposals.
• Process sales and service contracts, including entering orders, scheduling delivery and service, and handling warranties and returns.
• Provide support to outside sales representatives, including researching products, developing proposals, tracking shipments and expediting deliveries.

Education & Experience

• High school diploma/GED required; four-year bachelor’s degree preferred.
• One to three years irrigation and customer service experience required; agriculture experience preferred.
• Demonstrated success meeting sales goals and growing sales.
• Recommended certification(s): Certified Agricultural Irrigation Specialist (CAIS).

Compensation

• $40,000 – $60,000*

• 10% – 15% commission*

*Irrigation industry compensation information is based on reporting by Irrigation Association members, industry recruiters, online job postings and the Bureau of Labor Statistics. Compensation varies by candidate experience and job location. This data is provided for information only and does not represent a guarantee or commitment by the Irrigation Foundation.

Possible career path: Outside Sales Representative, Sales Manager